We want to make you aware of an issue affecting the UtiliSphere App on versions 26.1.1 through 26.1.3.
In these versions, login tokens may not refresh properly. This can cause attachments to fail to sync to the server and can also result in tickets remaining open even after work has been completed.
This issue has been resolved in version 26.1.4.
What you need to do:
If you are running version 26.1.1, 26.1.2, or 26.1.3, please update to version 26.1.4 as soon as possible.
We apologize for any inconvenience this may have caused and appreciate your prompt attention to this update.