For organizations that manage UtiliSphere App deployment through a Mobile Device Management (MDM) solution, such as Microsoft Intune, we recommend implementing a staged rollout process when deploying new app versions.
Rather than pushing updates to your entire user base at once, we advise first releasing new versions to a smaller group of designated testers. This allows your team to validate that the update is functioning as expected in your environment before expanding the rollout to all users.
Recommended approach:
Identify a small group of test users representative of your broader user base. Deploy the new version to this group first through your MDM platform. Allow time for testing and confirm there are no issues with core functionality, syncing, or device compatibility. Once validated, proceed with rolling out the update to your remaining users.
This approach can help reduce the impact of any unforeseen issues and gives your team an opportunity to catch and report problems early.